Contact Information

Soft Friday
Last updated: July 30, 2026

We’d love to hear from you.

Customer support

Email: support@softfriday.com
Website: https://softfriday.com

For the fastest help, include:

• Your order number
• The email address used at checkout
• A short description of your question
• Photos if you are reporting damage, a defect, a wrong item, or a label issue

We aim to respond to support emails as promptly as possible during UK business hours. Complex fulfilment investigations may take longer while we coordinate with our US fulfilment partner.

Orders, shipping, returns, and refunds

• Shipping questions: see our Shipping Policy
• Returns and refunds: see our Return and Refund Policy
• Account / subscription changes: email support@softfriday.com

Business / legal entity

Soft Friday is a trading name of:

JRL Software Ltd
Companies House number: 15511536
Registered office:
Flat 1, Cerulean House
450 Oldfield Lane North
Greenford
London
UB6 0GF
United Kingdom

Privacy requests

For privacy or data-subject requests, email support@softfriday.com with the subject line “Privacy Request”. See our Privacy Policy for details.